Wellness
Take Charge of Your Health and Wellness
The University is committed to supporting the overall mental, physical, and financial wellness of our students and faculty, staff, and administrators. The need for fostering inclusive and comprehensive mental and physical health support is critical to the Jesuit guiding principle of cura personalis and sustaining a culture of care. Supporting students and being part of a community of deep caring is central to the University's mission and part of every community member’s role, including employees. However, in order to effectively cultivate a Community of Care, employees must also recognize their own need for support and resources. Through the employee Wellness Program, opportunities, activities, and tools are available for them. As their overall well-being increases, so does their knowledge and ability to identify and advocate for impactful changes for the whole community.
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The World Health Organization defines mental wellness as “a state of well-being in which the individual realizes their abilities, cope with normal stresses of life, work productively, and contribute to their community.” Wellness at Loyola is for the physical, mental, and financial wellbeing of all faculty, staff, and administrators. The following resources are available to benefit-eligible employees or to all employees.
EAP with Acentra Health (benefit-eligible employees and their dependents) - Use code "LOYOLA" to get access to free services for emotional support, including access to dedicated clinicians up to 5 sessions and then referrals to participating provider under their medical plan benefits. Access to other tools geared towards helping employees balance their work, family, and personal life.
Behavioral Health Support Tools (Cigna enrolled employees and their enrolled dependents)
- Happify - A free app for Cigna participants (ages 18+) with science-based games and activities that are designed to help defeat negative thoughts, gain confidence, reduce stress and anxiety, increase mindfulness and emotional well-being and boost health and performance.
- iPrevail - A free app that connects customers (ages 13+) with interactive lessons, 1:1 coaching, support communities and online wellness activities to help overcome anxiety, loneliness, depression, and stress and to build resilience and positivity.
- National Alliance on Mental Illness - Free nationwide support groups to provide support for caregivers and others living with similar experiences.
- Behavioral Health Resources - Manage your stress level, find disaster resources, explore wellness webcasts, learn about self-care, and much more. Explore Cigna's wellness library for education and resources.
Every plan year, enrolled employees and their enrolled spouse/domestic partner must
complete 2 wellness steps between July 1st and October 31st to qualify for reduced medical plan premiums. The easy online wellness steps must
be completed in the Participants' myCigna.com online account. The deadline to complete both steps is October 31st. Failure to complete the wellness steps by the deadline will result in a payroll
deduction increase beginning in December.
Contact Cigna at 800-Cigna24 (244-6224) for personalized guidance and support. Employees
and their spouse/domestic partner will need the following information to complete
their steps: cholesterol levels, blood pressure numbers, height, weight, and waist
measurements, and the date of their annual physical exam.
Quick Step-by-Step Instructions
- Log on to myCigna.com.
- Navigate to the Wellness tab and click the Wellness & Incentives link.
- You will be directed to your wellness dashboard.
- Go to Incentives Spotlight.
- Click the blue Let's Go link under Wellness Step #1 - Complete your online health assessment. Save a copy of your completed assessment or email it to yourself. Screenshots are also a great way to capture the completed step.
- Return to your wellness dashboard.
- Click the blue Let's Go link under Wellness Step #2 - Enter the date you completed your annual physical exam. Take a screenshot to confirm completion.
- There may be a delay before both steps will show as Completed. Do not be alarmed. Check again after 48 hours. Your screenshots may also be used as confirmation.
Additional Information
Payroll Deductions: Compare the savings of being wellness compliant. Click one of the following links
to view the payroll deduction increase for those who do not complete their steps.
Administrators and Faculty (Exempt Employees)
Biweekly Staff (Non-Exempt Employees)
Online Health Assessment (step #1): All information is self-reported and certified by the employee and their spouse/domestic
partner. There may be a delay before the point shows in the portal therefore confirmation
should be saved after the assessment is completed. Forms and documents from a health
care provider are not acceptable methods for completing this step. Do not submit forms to Cigna. Cigna will not verify receipt of any forms or medical documents.
Annual Preventative Exam (step #2):The date of the annual physical exam must be on or after July 1st of the prior plan
year. For example, the physical exam date for the wellness incentive period of 7/1/24
- 10/31/24, must be 7/1/23 or after. For next year's incentive period of 7/1/25 -
10/31/25, the annual physical exam date must be 7/1/24 or after.
If an updated physical exam is needed, contact the health care provider immediately
to schedule the exam before the deadline. Participants may also schedule a virtual
physical exam at MDLive. After the exam, the date must be entered in the wellness dashboard under Wellness
Step #2.
Confirmation of Total Points: After successfully completing both Wellness Steps, the employee will earn a total
of 2 points. Their enrolled spouse/domestic partner will also earn 2 points after
completing their steps. Employees and their spouse/domestic partner are responsible
for confirming successful completion of their Wellness Steps and following up with
Cigna for missing or incomplete information.
Deadline: October 31st at 11:59 p.m. Failure to earn both incentive points will result in
a payroll deduction increase beginning with the first paycheck in December.
Assistance: Contact Cigna OneGuide (Cigna’s highest level of customer support) at
800-244-6224 or LiveChat at myCigna.com. For web assistance, contact 800-853-2713.
New Hires or Newly Eligible Employees:
Employees Employees hired (or become newly eligible) on 7/2/24 and after must complete
their Wellness Steps within 120 days from their effective date of enrollment. Their
enrolled spouse/domestic partner must also complete their Wellness Steps during the
same period. Non-compliant employees will see an increase in their payroll deductions
in the fifth month following the date of eligibility.
Example: Dan J. was hired on 8/5/24. They enrolled in the HMO plan effective 9/1/24. At the
start of their enrollment, they paid the Wellness compliant payroll deduction and
to continue paying the lower premium, they must complete both Wellness Steps between
9/1/24 and 12/31/24. Failure to complete all steps by 12/31/24 will result in a payroll
deduction increase in January 2025.
* Your personal health information is never disclosed to Loyola nor is it used to determine medical premiums. All information is self-reported and certified by the Participants. Your Health Assessment results are submitted directly to Cigna with only aggregate data reported to human resources. Please note that the wellness requirements are not outcomes based. Participants just have to complete the steps in order to receive the wellness premium rates. If you have questions or need assistance, contact the PSA Benefits Hotline at 1-877-716-6618 or email loyola@psafinancial.com.
The Omada® Program is a personalized health program for employees and their covered adult dependents who are enrolled in Loyola’s medical plan through Cigna and who are at risk for type 2 diabetes or heart disease. Participants must apply and be accepted by Omada® into the program. Once accepted, the program is at no additional cost. Check with Omada® to see if you or your adult dependents are eligible. Check Eligibility.
Omada Benefits:
- One-on-one support from a personal health coach.
- Easy monitoring with smart devices* and tools.
- Clinical guidance from a diabetes or hypertension specialist.
- Tools for managing stress.
- Actionable tips from weekly lessons.
- Encouragement from an online community.
* The Omada® program is administered by Omada Health, Inc., an independent third-party service provider. All Cigna® products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company or its affiliates. The Omada® program is not administered by Cigna. It is administered solely by Omada Health, Inc. which is responsible for the program.
Wellness is not just about mental or physical health, it's about improving your overall quality of life. As we all know, money is a crucial part of daily living. For some employees, it maybe challenging to manage money therefore, the need for improving their financial wellness may require practicing better money habits, like setting a budget or goals. At the other spectrum, financial wellness may be needed to plan for retirement or invest in other long-term goals. Positive financial behaviors and effective money habits are themes among the webinars and seminars available to employees on the HR Training Programs, Workshops, and Webinars.
Employee Resources - Financial Wellness Webinars and Programs
This website provides a summary of the benefits available. The University reserves the right to modify, amend, suspend or terminate any plan at any time, and for any reason without prior notification. You will be notified of any changes to these plans and how they affect your benefits, if at all. The plans described on this website are governed by insurance contracts and plan documents, which are available for examination. We have attempted to make explanations of the plans on this website as accurate as possible. However, should there be a discrepancy between this website and the provisions of the insurance contracts or plan documents, the provisions of the insurance contracts or plan documents will govern. In addition, you should not rely on any oral descriptions of these plans, since the written descriptions in the insurance contracts and plan documents will always govern.