Emergencies and After Hours Care

Our health center is open Monday-Friday, 8:30am-5:00pm.We realize that situations arise outside of our normal business hours. Please refer to the information below or our After Hours Care Handout for how to handle medical concerns outside business hours. 

What should you do in a life-threatening emergency?

Call Public Safety's urgent line at 410-617-5911 to request immediate assistance.

A Public Safety officer will then call 911 for you and dispatch a first responder to your location to evaluate and assist you with your acute emergency.

What should you do with an urgent medical concern?

If it is after SHS business hours and you have an urgent medical concern or question that cannot wait until Student Health Services reopens the next day:

Call our On-Call Service through Sinai Hospital at 410-583-9396

The on-call physician will be able to assist you. Make sure to identify yourself as a Loyola University Student and leave your name and number for the return call.

Please note that the on-call providers do not have access to SHS health records or ability to help schedule appointments. For these concerns you will need to call the SHS office during normal business hours. Please also be advised that the on-call service is only available during the Academic Year.

Schedule a Telemedicine Appointment

Telemedicine appointments are available through Express Care of Sinai Hospital from 9am-9pm, 7 days a week. Schedule an appointment

If you do have access to a car

Please refer to our list below of local urgent care/hospital ER resources.

If you do not have access to a car

Students who need to go to an urgent care center or hospital ER but do not have access to a car should first check with friends or roommates that may be able to provide transportation. Uber and Lyft are also quick and convenient options. Trips to most local urgent care locations or hospitals are typically around $10-$20.

If none of the above options are available, please call Public Safety's non-urgent line at 410-617-5010. Public safety may be able to arrange transportation for you. Depending on availability, your transportation will be by a public safety officer, by a student escort driver, or by the third party ambulance service that Loyola is partnered with (ambulance services are subject to a 60-90 minute, industry standard wait time).

If traveling to one of the below listed local urgent care facilities requiring an appointment, students are asked to provide a receipt of the scheduled appointment when making a transportation request.

What should you do with a non-urgent medical concern?

If your medical issue is non-urgent and can wait until the next business day, please call Student Health Services at 410-617-5055 to schedule an appointment. 

Please note, our hours of operation are Monday-Friday, 8:30 a.m.-5 p.m. 

Local Urgent Care Facilities

There are several urgent care facilities within driving distance to campus. These sites do not require appointments and are open as late as 10 p.m. For any and all medical visits, be sure to bring your insurance card and photo ID to minimize any unexpected charges.

Local Hospitals & Emergency Rooms

For any and all medical visits, be sure to bring your insurance card and photo ID to minimize any unexpected charges.

Pharmacies

If you need to obtain medications or have prescriptions filled after-hours, there are several local pharmacies near campus.