Process
Operational Excellence is a guiding commitment from our strategic plan that informs the way we approach our work. It is also a multi-year initiative we are pursuing to achieve the goals of advancing institutional positioning, increasing resource efficiency, growing operational maturity, and strengthening financial resiliency.
As a multi-year initiative, we are seeking to be deliberate and thoughtful in our approach to achieve our goals.
Year 1 – Research, Consulting, and Planning
In Fall 2024, we asked the external consulting group Huron to help us review and envision ways we could adapt to the changing environment and achieve our goals around financial resiliency. To review the steps taken during this process you can review:
In Spring 2025, we presented 20 recommendations reviewed by leadership for either further research and/ or implementation.
Year 2 - Deep-Dive Research, Review, and Implementation
In Fall 2025, we will continue implementing recommendations from the March 2025 Operational Excellence report by:
- Taking targeted actions FY 2026 to increase our operating budget margin.
- Establishing a steering committee and seven work groups to review key areas indentified in the report.
Operational Excellence Work Groups & Steering Committee
The members of these work groups have been chosen for their expertise in relevant subjects, allowing them to assess best practices and industry standards for use in Loyola's current systems and procedures. Their main goal is to find ways to improve operations across structures, methods, practices, and policies, as well as to pursue options for reducing costs and increasing revenue. A steering committee manages the seven work groups by coordinating their efforts and reviewing their recommendations, prioritizing effective change management. This committee considers both financial outcomes and stakeholder perspectives, along with how easily changes can be implemented.
Please visit the Updates page to follow this process.